
Nidl
An AI operations layer for clinics — turning intake, admin requests, and fragmented workflows into structured, reviewable queues.
nidl.caI build systems that help organizations grow, retain customers, and operate better.
These days I'm building AI products. Before that: a decade-plus implementing enterprise platforms and leading growth, engagement, and data work inside global organizations. Below is the work itself — products, implementations, and selected case studies.
Products and companies I've built as a founder — from AI products in development today to earlier ventures I ran end to end.

An AI operations layer for clinics — turning intake, admin requests, and fragmented workflows into structured, reviewable queues.
nidl.ca
An AI-native nightlight and sleep-coaching app for parents. A calm voice coach — "Nana" — guides families through the night, with a lock-screen Live Activity and a bedside StandBy mode you can talk to without unlocking.
getlullay.com
A venture supplying high-quality, nutrient-rich hydroponic green fodder — built to boost agricultural productivity and advance livestock-feed production through greater automation and more sustainable operations.

A full e-commerce platform for bulk household essentials, built to become the boxed.com of Mexico. I owned product, pricing, inventory, and operations end to end.
Enterprise systems I've helped lead, implement, or support — from discovery and vendor coordination through rollout, adoption, and governance. Proof points, not full case studies.
Took the implementation through launch, stabilization, and handoff — vendor coordination, UAT, training, and launch readiness.
Modernized member-data management with a cleaner foundation for reporting and integrations.
Led rollout planning, migration coordination, governance, training, and adoption across a global organization.
A standardized collaboration environment and a stronger base for remote, cross-functional work.
Coordinated an API-led integration program across business stakeholders, technical teams, and vendors — requirements, dependencies, data flows, and governance.
A cleaner, more scalable integration architecture across CRM, billing, identity, community, and analytics.
Coordinated identity and single sign-on delivery across technical teams and vendors, with close attention to security and UX.
A more secure, consistent login experience across the technology ecosystem.
Led the implementation through launch and continued multi-chapter rollout — planning, vendor coordination, testing, and executive updates.
Modernized finance operations and reduced manual billing work.
Led implementation and designed ticketing and service workflows — process alignment, testing, training, and rollout.
Centralized support with clearer request tracking and follow-up.
Planned the migration and decommissioning — dependencies, timelines, communications, and making sure users had alternatives in place before shut-off.
A simpler collaboration ecosystem consolidated onto standardized tools.
Supported the community-platform build across profiles, directories, CRM sync, SSO, events, payments, migration, content, and rollout — plus user testing and feedback.
A more modern community and engagement hub for a global membership.
Coordinated reporting requirements, dashboard validation, and BI enablement, tied into the CRM modernization and continuity planning.
Connected data to dashboards and reporting that support faster, better-informed decisions.
Stood up the project portfolio platform — intake, governance, red/amber/green (RAG) health tracking, timelines, risk, and capacity.
A standardized, transparent way to manage strategic work at scale.
Designed an executive dashboard from portfolio data — health, stage, planned vs. current timeline, sponsors, priority, risk, and PM effort.
One place to see the full portfolio and its link to organizational priorities.
Worked within the delivery team on the new securities-based lending platform — the system that lets Morgan Stanley clients access loans backed by their stock portfolios.
A way for clients to borrow against their holdings without liquidating their positions.
Worked on several projects within the Merrill Lynch and Bank of America merger, migrating and integrating systems across the combined organization.
Systems and data brought together as two large institutions became one.
A few deeper case studies — growth, engagement, and transformation work led in-house and in consulting engagements. Tap any case to expand.
Developed and implemented member engagement initiatives that shifted the organization from generic benefits delivery toward a more intentional engagement, activation, and retention model — connecting member value, retention, and growth across chapters and regions.
Designed dashboard concepts with BI partners to help leaders understand engagement, integration, product usage, retention signals, and member segments. I defined the concepts, metrics, and decision questions; the analytics team built the underlying data model.
Spearheaded a Predictive Renewal dashboard in Domo, built on the analytics team's machine-learning model — surfacing high-churn members so chapter leaders could reach out before renewal season — and translated the data into an actionable retention process.
Led the build of Donaldson's B2B e-commerce platform — moving customers off legacy software installed on their own systems and onto a modern web storefront, and migrating the full product catalog across the company's business units.
The strategy laid out a roadmap to more than double digital sales by reworking the awareness-to-cash journey end to end. (Exact figures kept confidential.)
Organizations I've worked for or advised, and platforms I've implemented or built on.



























04 — Contact
I'm interested in roles and projects where the problem is complex, cross-functional, and worth turning into a system.